Terms and conditions

TERMS AND CONDITIONS OF USE FOR BETANIC CASINO

1. LEGAL STATUSThese Terms and Conditions ("Terms") govern the use of our online casino services (the "Service" or "Services"), provided by Betanic Casino N.V., a company registered under the laws of Curaçao.

2. REGISTRATION AND LOGIN PROCESSBy registering for an account with us, you agree to these Terms. To register, please follow the step-by-step process outlined on our website: visit our site, click "Sign Up," enter your email address, password, and name, verify your email address, and log in using your credentials.

3. GAMES AND SOFTWARE PROVIDERSWe offer a vast selection of games from leading software providers, including Pragmatic Play, Evolution Gaming, NetEnt, Play'n GO, and Quickspin.

4. BONUSES AND PROMOTIONSFrom time to time, we may offer promotional bonuses and rewards to our customers. These are subject to the terms outlined below:

• Welcome Bonus: 100% up to C$1,000 + 20 FS on Sweet Bonanza (C$0.10/spin), minimum deposit of C$20.
• Welcome offers specific to Canada: C$1,500 package over four deposits in CAD.
• Wagering Requirements: 25x deposit + bonus.
• Time Limits: Seven days for welcome bonuses.

5. VIP AND LOYALTY PROGRAMOur loyalty program rewards customers based on their betting activity:

• Earn one point per C$10 bet to progress through our tier system, with points redeemable for bonuses or cashback.
• Tiers and rewards include:
  • Bronze (5% cashback)
  • Silver (7%)
  • Gold (10%)
  • Platinum (12%)
  • Diamond (15%)

6. PAYMENT METHODS AND BANKING TERMSWe offer various payment methods, including:

• Interac: C$10-C$5,000, instant, free.
• Visa/Mastercard: C$10-C$10,000, instant, free.
• Bitcoin: 0.0001 BTC maximum, 10 minutes, free.

7. KEY TERMS AND CONDITIONSPlease note the following:

• Deposit Limits: Daily C$10,000.
• Withdrawal Limits: C$5,000 per day and C$20,000 per month.
• Account Restrictions: One account per household; dormant accounts after twelve months.

8. RESPONSIBLE GAMBLING FEATURESWe aim to promote responsible gaming practices by providing the following tools:

• Deposit limits
• Time-out periods (24 hours to six months)
• Permanent self-exclusion

9. SECURITY AND FAIR PLAYOur services are designed with your security and fair play in mind, utilizing:

• 256-bit SSL encryption by Cloudflare.
• iTech Labs certified random number generators for provably fair gameplay.

10. CUSTOMER SUPPORTIf you have any questions or concerns, please contact our customer support team via live chat (available within one minute), email (responses typically within 24 hours) or phone.

11. TERMINATION AND CHANGES TO TERMSWe reserve the right to terminate your account and modify these Terms at any time without notice.

12. GOVERNING LAWThese Terms shall be governed by and construed in accordance with the laws of Curaçao.

13. ENTIRE AGREEMENTThese Terms constitute the entire agreement between you and Betanic Casino N.V. regarding the use of our Services.

14. LANGUAGEThe language of these Terms is English, which shall be used for all communications related to the Service.